We’d love to hear from you…
WELCOME TO XIBALBA, THE MAYA UNDERWORLD
Since past times cenotes have been places of great significance for the Mayan culture. They represent portals to the underworld, better known as Xibalbá, a mystic place where gods, ancestors, and supernatural beings resided. They were also used for rituals and ceremonies where they presented tributes to the gods.
Even up to this day, the cenotes play a big role in the lives of the Maya, and they are considered sacred places where one can communicate with spirtis or the deceased.
Whenever we enter them, it is custom to ask permission to the spirits residing there to give us safe passage.
LET YOURSELF BE TRANSPORTED TO A PLACE FAR AWAY FROM REALITY
The minute you enter the cenote you will feel that this is a special place indeed. Walking down the stairs and getting closer to the crystal clear water, surrounded by all kinds of vegetation and trees is an experience on its own. There will be a silence you haven’t heard for a while, with only the sounds of the jungle waking up…
The water is crystal clear and invites you to come in. There are turtles livjng there, small fish and it is surrounded by all kinds of trees and plants. We chose the perfect cenote for your SUP Yoga and jungle experience.
You will meet us at Aloha Paddle Club long before sunrise. The cenote is about 25 minutes driving from our location. Once we are there we need some time to set up the equipment while you prepare mentally.
It is our goal to start the SUP Yoga class early enough, before sunrise, to avoid people coming that could disturb the class later in the morning.
The class itself will take 75 minutes. After that there is time to swim in the cenote and to explore some of the other cenotes and jungle that is there. We will be back in Playa del Carmen around 10 am where you are more than welcome to stay for breakfast and some time on the beach.
Our cancellations policies apply to all cancellations and no shows REGARDLESS THE REASON. In case of COVID symptoms please stay home and contact us immediately. If you cancel last minute or are a no show and we can reschedule you, we will always try to do this!
FOR BOARD RENTALS, JET SKI & PARASAILING: You will get a full refund if you cancel at least 1 hour before your rental time.
FOR SUNRISE SESSION & SUP YOGA SUNRISE: You will get a full refund if you cancel at least 2 days before your activity or tour date. If you cancel 1 day before, there is a 50% refund. Last minute cancellations (after 6 pm the day before) or no shows unfortunately there will be no refund.
FOR MIXED GROUPS, PRIVATE CLASSES, CARIBBEAN EXPERIENCE AND REEF XPLORER: You will get a full refund if you cancel at least 1 day before your activity date. If you cancel after that, there is a 50% refund. Last minute cancellations (less than 6 hours before the activity time) or no shows unfortunately there will be no refund.
FOR PRIVATE EXPEDITIONS, SUP YOGA EXPERIENCES & BOARD DELIVERY: You will get a full refund if you cancel at least 7 days before your activity or tour date. If you cancel after that, there is a 50% refund. Last minute cancellations (after 6 pm the day before) or no shows unfortunately there will be no refund.
For group bookings cancellation policies please contact us for more information.
In case of bad weather we can decide to either reschedule or cancel and refund you. Since most of our activities and tours are outside in the open air, the weather will always play an important part. Of course your safety and satisfaction are of our greatest concern. In general rain is not a valid reason for us to cancel. For sea activities we will cancel in case of heavy winds, lightning and big waves. For our tours the weather wil have less of an impact. However with heavy rain storms and any type of weather that might be a hazard to you,we will either cancel or refund. Normally we will contact you prior to your activity date to discuss the options.
Please contact us asap in case of cancellations and any other reasons by either phone, email or the contact form on our website.
Always let us know asap the minute you are running late. For the sea activities like our Sunrise Session we will always try to reschedule you if possible, or find an alternative the same day. Please note that many of these activities have limited spots and we won’t always be able to reschedule you for the same activity. If you are late for a tour we can wait for you, but this will go of the total time we have scheduled for your tour.
Please check our FAQ’S for our cancellation policy.
1 person US $199
2 – 4 persons US $129 per person
5 – 7 persons US $ 119 per person
8 – 10 persons US $99 per person
We’d love to hear from you…